Return & Refund Policy

We do not accept returns on live plants, cuttings or seed items but we will replace these items if damaged by us during packing, Shipping will be an extra cost for replacements. All orders returned to us within 15 days from delivery are entitled to a refund or store credit, and is subject to a 15% restocking fee. They must be returned in unopened, sealed condition. We will not replace items if items were damaged during shipping, by customer, or any other means. All orders being returned to us must be accompanied by a return authorization number (RMA#). This number can be attained by filling out the form on the Contact us page or by email. No returns are accepted from previous sales season. Refunds will NOT be issued if items returned were tampered with in any way. We do NOT resell returned live plants, cuttings or seed items. If items are damaged or lost by an from the shipping carrier, you need to make a claim with the shipping carrier. We only guaranty we shipped you a good working product. Proof of claim will be needed in order to replace item.

 

  • No returns or Refunds will be given to international orders.

  • All PayPal processing fees, credit card processing fees and shipping fees are non refundable.

 

  • Prices are effective through January 1, 2019 and are subject to change without notice.

  • Cancellations after a cash or money order payment has been received will not be refunded, order will be shipped. Please be sure of your purchase, items are shipped as soon as we receive cash payments. Feel free to contact us prior to sending any money if your unsure of anything with your purchase.

  • Promotional offers and coupons are NOT redeemable for cash or store credit. They can only be applied upon check out.

  • Gift Cards are NOT redeemable for cash and act as a store credit. Be sure to use the Gift Card before expiration date. They are non refundable and can only be used once. we do not issue credit on any unused portion of the gift card. It's Recommended that the entire card be used on your order.

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